I’m an experienced Data Analyst with a diverse background across multiple industries, including call centers, financial services, and small business consulting. I specialize in transforming raw data into meaningful insights, helping organizations optimize their operations, make data-driven decisions, and achieve strategic goals. My expertise spans advanced Excel techniques, SQL for data querying, and Power BI for crafting detailed visualizations. I’ve worked on various projects, such as building automated performance tracking tools, creating HR leave dashboards, and assisting with business intelligence solutions for sectors ranging from sales and customer service to finance and operations. I have also been involved in lead generation, agent productivity analysis, and service level planning in a call center setup. Additionally, I’ve supported small businesses with financial analysis, break-even analysis, and KPI development, ensuring they are well-equipped to navigate their market environment. Whether you need support with data cleaning, analysis, visualization, or crafting custom reporting solutions, I’m dedicated to delivering impactful results that help drive your business forward. Let’s connect and explore how I can help your business unlock the full potential of its data.