• At my previous employment I provided Desktop Support to users. • I set up IP Address Subnets, IP Ranges • I was was tasked with installation of hardware and software applications. • I helped in implementing Port Security which increased the security on the network. • I improved network connectivity by finding faults and rectifying them. • I managed student user accounts using Active Directory Domain Services and managed Group Policies. With a Cisco Certified Network Associate in Routing and Switching certification as well as a Diploma in IT Management, I have considerable knowledge of Networking in Information Technology.