I am an experienced Debt collections Supervisor and training Officer , with strong operational skills and a committed passion for optimisation of resources and processes in order to get the job done well and always meet deadlines. My strong interpersonal ability to work under pressure, effectively communicate and engage at all levels with ease and with the highest levels of confidentiality, integrity, energy and enthusiasm, have enabled me throughout the years to truly partner with all departments and clients in order to effectively drive their business strategy.