Over 35 years of experience in business, management and the governance and delivery of Information Technology services. Delivering, and advising businesses on, governance, ITSM, process and technology including strategy, management, finance, risk and resilience, project management and optimization of IT service delivery. Key skills include : • IT Governance • IT Process and Policy design • Enterprise and Solution Architecture • IT Service Management • Business Continuity & DR Planning • IT Sourcing Strategy • IT Due Diligence • CIO\IT Management of “run” operations • Technology Program Management • Technology Transfer & Commercialization The value I offer : • Innovative design and use of technology. • Analysis, design and management of risk, governance and controls for IT operating environments. • ICT Service Management optimization. Through a mixture of extensive hands-on practical experience and knowledge, I have created real value for the various organizations and clients I have worked with and advised over the years.