I am a qualified Information specialist who has completed her National Diploma in Library and Information Studies at Durban University of Technology. Seeking opportunity to prove efficiency and unsurpassed work ethic within a challenging work environment. I am eager to enhance and refine my personal development within the organization. I have occupied the position of a library assistant during my Work Integrated Learning at Durban central public library when I was doing my second year at Durban University of Technology and I recently occupied the position of an inbound customer care agent at one of the best call centers in South Africa which is CCI call center based in Durban.