I am highly motivated, combining passion; training and most importantly have a belief that every challenge has a fair solution. Excellent work ethic and strength in boosting company morale. To obtain gainful employment with a company that broadens employees' skills and allows room for advancement. Accurate and detailed. Excellent planning and coordinating skills. Work well under pressure and professional telephone etiquette. Committed and passionate with a focus on professionalism. I have 20 years working experience as a Secretary/Personal Assistant and am Loyal, Pro-Active, Approachable, Pay Attention to Detail, a Team Player, Hard Working and Efficient. I believe in self-development and the ability to adapt to change in all aspects of my life and especially for work as systems and procedures change all the time in the workplace. I have a broad knowledge of banking systems in my experience as a secretary. I have learnt to work methodically and problem solving is one of my strong points. I thrive in a busy and pressurised environment and never lose my temper or my patience. I am diplomatic in handling conflict and have the ability to interact with staff. I am results orientated and am able to communicate effectively at all levels both internally and externally.