I have over 21 years IT industry experience supporting the Windows OS all the way from WfWg3.11 to Windows 7 and Windows 10, supporting clients with MS Office up to MS Office 2016 and some Office 365, Windows Server 2000/2008/2012 and Hyper-V, basic networking, complex Home networking (ADSL and Fibre router support, installing AP's and Cat5e cable), installing datacentre and patching network cables in corporate environment, designing High-end Gaming and Workstation machines (e.g. for Marketing depts or Actuarial depts) HTPCs (Media Player PCs) and NASes (FreeNAS and unRAID custom local network attached storage solutions for Home and Small Businesses) ITIL 3 Foundation certified. ServiceNow helpdesk environment.