Please accept this letter and the attached resume as an indication of my sincere interest in the vacant position. I am a hard, loyal worker and always willing to go the extra mile. With all my retail and customer experience, coupled with banking experience, I have gained over the years, I will be an asset to any company. I have also learned the hard and fast rule that the client/customer comes first, and I have always ensured that any queries are dealt with timeously. I am a firm believer in teamwork and of being a Team player and believe if something is worth doing, you do it well. I love administrative work and work very well without any supervision and always put my work first. Working in a call center I worked well under pressure and learned how to multitask and capture large amounts of data while speaking to clients. I have a passion for systems operations, and how things are done in the background, resolving queries and finding mistakes on payments. Processing collections and seeing how it all comes together, is very satisfying for me and most importantly, seeing the effect it has on business growth and customer satisfaction, it gives me a huge sense of accomplishment. Furthermore, being Afrikaans speaking has helped me a lot in the Nedbank clientele base and would be an advantage for any position. I will go the extra mile to keep my client happy. My retail experience that I have gained over the years would be an advantage for any company. Hope that you will afford me the opportunity to become a member of your team. Thank you for your time and consideration. I can be reached via phone (***)-***-****) or email ****@*****.***. Sincerely, Philipus Du Plessis