 I have a methodical approach to solving problems  High level of professionalism and an understanding ethical conduct  I am tactful and can apply discretion in dealing with confidential information  Able to exercise appropriate soft skills when dealing with difficult customers and provide exceptional customer service, through excellent verbal communication skill  Time management and multi-tasking skills  Interpersonal skills  Strong negotiation skills  Data capturing skills  Very strong administrative skills  Discipline to be able to work within a framework of tight deadlines  I am able to prepare and compile reports and spread sheets  I follow instructions and apply my own mind if different situations  Ability to work under pressure in a fast paced service driven environment