Experienced Virtual Assistant with a strong background in customer service, providing comprehensive remote support for over two years. Proficient in managing emails, scheduling appointments, organizing files, and handling customer inquiries across various platforms. Skilled in coordinating calendars, responding to customer issues via phone, emails, and chat, and managing social media accounts. Adept at using a wide range of tools such Microsoft Outlook, Google Calendar, Zoom, Slack, and more to ensure smooth operations and efficient workflow. Focused on delivering high-quality assistance to help businesses achieve their goals.