Experienced Technical Operations Manager with a demonstrated history of working in the information technology and services industry. Skilled in Domain Name System (DNS), Remote Desktop, Management, Pre-sales, and Wide Area Network (WAN). Firewall experience in Cisco Meraki, FortiGate and Sonicwall. Full server setup and maintenance with Active Directory, Exchange, SQL and Office 365. Detail-oriented with exceptional leadership skills and talent. Excellent organizational skills and ability to manage multiple assets to reach goals in a timely and cost-effective manner. Proven history of improving production quality and work efficiency while encouraging teamwork in a positive atmosphere. Cloud computing experience in AWS and Azure.