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Robyn S.

Personal Assistant

  • Hourly rate: R100 /hr
  • Experience: 8 Years

About Robyn

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I am a 25-year-old South African female seeking employment in Durban, KwaZulu-Natal. I currently reside in Nelspruit, Mpumalanga with suitable accommodation in Hillcrest, Durban and relocating as of January 2022. I hold two degrees, a Bachelor of Arts Degree, double majoring in Psychology and Law, as well as a Bachelor of Laws Degree (BA LLB) with 8 years’ work experience. I have a valid South African drivers’ license (Code B) and my own vehicle. I am driven, hard-working and result-oriented adding to my academic achievements with workplace experience including personal and executive assistance, customer service, client relationship management, project administration as well as managing a department in a high-pressured, deadline-oriented industry with a multiplicity of international stakeholders. This has allowed me to develop my personal skills in analytically evaluating information, negotiation, business process development, time-management and communication. My previous full-time position comprised of the following: • Developed, implemented and led a number of distinct in-house and tax authority termination procedures for over 400 international companies’ VAT accounts. • Investigated and managed all E-Commerce client complaints and queries, increasing the annual extension of contracts by 60%. • Trained South African, Chinese and United Kingdom management and staff on the amendments to tax office and business procedures, decreasing a 3 year backlog in China by 95% within 3 weeks. • Improved process deficiencies between finance and operations departments by creating a CRM reporting process that resulted in locating unaccounted for fees to the value of 13 000 GBP. • Tailored and managed a tax office termination process that resulted in 50 000 EUR profit over a period of 6 months. Additional duties included: Conducting assessments of VAT accounts, advising clients; explanation of contracts; preparing required documentation; inter-departmental digital reporting; maintaining oversight over legal and audit matters; working with over 100 stakeholders daily; creating and producing digital reports and summaries to senior management as well as communicating with global tax authorities. In conclusion, I am able to work independently as well as collaboratively with individuals from all backgrounds, always maintaining a professional approach. I am deeply committed to ensuring that all work-assigned to me is completed to the best of my ability and have an entrepreneurial view towards challenges.

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