I am a very hard worker, no time for idling. Love what I do - I love people. I love to learn about people. Being in QA for many years has tough me that people are simple people - we all have sometimes the same issue whether its personal or private. QA has thought me that you can pick up in an individuals voice something is not right, that they going through something, that they have challenges. Yes there is a saying that `we must leave our issues at home`- as much as we want to believe that we know we cant. I have learned that you get more out of an individual if their minds are clear - there is more willingness to learn and they welcome change..