MBA(NMMU),NDMANAG(PEtehnikon), ICT Business Management (Rhodes).PME (Poth). Focusing on Business Administration and Strategic Management. I have been in the communication environment for since 1987. Over the years I have acquired much experience in my current position as Senior Manager Southern Region (South Africa) in Network Engineering and Build (Inside and outside plant), Telkom Mobile Planning and Build, Commodity Services, FTTx, Data and Advance Servicers as well as Cable Maintenance: Currently I am responsible for Core Engineering and Regional Network integration (RINP), Access Plan and Build, Telkom Mobile Build for the OPENSERVE Division of the Eastern Cape and Southern Cape, I am instrumental in the completion of various national projects in the technical environment (NGN, FTTH, Mobile) and related performance management, modelling and tracking tools and mechanisms related to efficiency. I have completed various courses and my experience and knowledge has enabled me to be the best leader in any technical field commensurate with my qualifications: I have a National diploma in management (NNMU), a Master in Business Administration (NNMU) and recently completed a Technology Business Management course accredited through Rhodes University. e-TOM Business Process Frame Works (Level 2 in France) as well as a CISCO networking qualification (BCRIM). My current project include Some of my core function include, Customer facing Service delivery, NPS improvement strategies, NPS Score Card, DATA and COMPLEX VOICE (PABX and Unified Comms) solutions, formulate Strategic Operational Business Plans, Business Management & Administration, Financial Planning & Management, Ensure Safety Procedures, Business Negotiation & Development, Manage & Motivate Staff Complement, Operational Control Of technical Branches offices, Human Resource Management, Analysis of client issues, identification of appropriate solutions and development of plans or strategies to implement solutions, Change Management strategies. Project Design, Project Management, Project Implementation, and the execution of operational and tactical plans. I have developed training models to enhance soft (leadership) and technical skills (i.e. SMART HOME and FTTx). Develop change management modules, Conflict management. Efficiency, Management. Process design and implementation. Business Optimization Strategies, Cost Control strategies. Scenario Planning: Special projects (i.e. Work from Home, change management, Performance Model development, Resource Optimisation Strategies: Employee Safety Process Models, Talent Management, EE/AA development strategies) Development of skills enhance module for SMART HOME and FTTx and Time and Motion study commissioned by BAINS I also played a pivotal road during the FIFA 2010 project as a SOM (Service Operations Manager). I have also been given the task to run with the AFCON project nationally as the Project manager: My roles and responsibilities include amongst others, overseeing the design and build of the and recently coordinating communications requirements (field operations) on Project –X ( Mandela Funeral)DATA and voice Network. With my experience and qualifications, I feel that I have much to offer.