I am a highly experienced and competent IT support Engineer with experience in a variety of office based environments. I am able to maintain a level head and have rational approach to problem solving which leads to reliability and fast solutions to IT technical issues. An excellent communicator with the ability to explain procedures in a practical and user friendly way means that many IT problems can be solved via the telephone. Comfortable working as part of a team or independently with a focus on delivering quality IT support on a continuous basis. I am currently seeking to be a part of an organization of Hi-tech environment that will help me realize the numerous applications of theoretical knowledge and to be able to provide best to the organization.