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Rosanna B.

Business Analyst

  • Hourly rate: R600 /hr
  • Experience: 41 Years

About Rosanna

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I am an IT Professional with a comprehensive skill set, across Consulting, Systems Analysis, Business Analysis, Project Management, Scrum Master, People Management, Testing, and Training and Facilitation. I have spent much of my career in CRM, BSS/OSS and more recently on Digital transformation projects. I have strong communication and people skills and am an invaluable team player. I am able to quickly recognise people’s strengths, intuitively coaching individuals to achieve their full potential, whilst ensuring that deliverables and objectives are effectively and efficiently achieved. I am quickly able to gain the confidence and trust of relevant stakeholders, including customers (external and internal), managers, suppliers, peers and subordinates. When evaluating requirements, I have an innate ability to see the bigger picture and am therefore able to engage very quickly in identifying gaps, problem solving and solutioning. Leveraging off my background and experience, I am able to add value by aligning Technology, Business and People, through ensuring that solutions provided meet Business Stakeholder requirements, and that the Business Stakeholders benefit from the correct utilization of the applications and information made available to them. Though based in South Africa, I have had the opportunity of working in the USA, Europe, Australia, UK and India, with stakeholders and project teams located across the continents. This has allowed me physical global exposure as well as the use of technology to allow for interaction and communication with remotely located business users and teams, enhancing my ability to adapt to cultural diversity, and my resilience to working across time zones. My passion and purpose remain in the motivation and coaching sphere, since there is no greater success and satisfaction than building up those around you.

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