Dear Sir/Madam, I hope this email finds you well. My reason for contacting you is because I am responding to the opportunity as advertised by the company. First, I'd like to introduce myself. My name is Sduduzo Mgwaba. I was born in Durban where I have lived most of my life. I completed my matric at Kearsney College, in Botha's Hill. After matric, I attended Rhodes University where I completed my BCom General degree, majoring in Management, Economics and Information systems. I decided to study further and completed my honours degree at the University of Cape Town, graduating with a Bachelor of Commerce Honours in Information Systems. I feel that both qualifications have given me a well-rounded outlook and decent skills set to work in a corporate environment and make a meaningful contribution. I am fortunate to have gained experience working for Amazon as a customer service agent dealing with North American customers. During this period I gained valuable practical experience in fields outside my comfort zone. I also gained valuable insight into how to communicate with my colleagues of various age groups and experience. Previously, I had been working for MPC connect as a language consultant teaching English to Asian students. MPC connect outsources their services to an Egnlish Online institution by the name of TutorABC. During my time teaching, I have been exposed to various technologies available at MP namely TeamViewer, the TutorChat platform, settings involved to ensure a workable station/desktop and how to handle in session problems independently. Upon doing research on the company, I believe in working for a company that has the vision of being the best technology provider in the country. I think it aligns well with the purpose set out being delivering innovation that matters. I believe that my work experience post-university has allowed me to experience the differences in the work environment and the execution of tasks which may lean on me being able to bring a different perspective that aligns with the company's purpose of delivering innovation that matters. I am available at any time that is convenient for you to talk. I can be reached by my email at ****@*****.*** by phone at (***)-***-****. Thank for your time. Sincerely, Sduduzo Mgwaba.