As an adept Customer Retention Specialist, I have a well-rounded skill set in customer care and customer retention , making me an ideal fit for the customer service agent position. Further, I am a recognized expert in critical thinking and a communicative collaborator. My previous roles have strengthened my capabilities in communication and customer service, including a keen attention to detail and accuracy. I am excited at the prospect of bringing my talents to believe resourcing . I look forward to hearing from you, at your earliest convenience, to discuss how my experience and qualifications will prove valuable in the customer service role.