Hello! I'm Sinako Masoka, an experienced e-commerce and retail professional based in Cape Town. With a background in Business Management and Financial Accounting from Sedibeng College, I have honed my skills in various roles, ranging from data entry and customer service to team leadership and e-commerce management. My journey began as a Business Secretary at Nhlaks Holding (Pty) Ltd, where I developed strong administrative skills, managed databases, and assisted small businesses with their growth plans. Following this, I transitioned to roles at Pep Home and Spargs Superspar, where I gained extensive experience in managing data, overseeing order fulfillment, and ensuring exceptional customer service. My ability to maintain comprehensive sales records, analyze trends, and manage inventory has been crucial in driving success in these positions. In addition to my professional experience, I bring a diverse skill set that includes proficiency in Microsoft Office Suite, particularly Excel, and various e-commerce platforms like Shopify. I am adept at using transcription tools like Express Scribe and have a keen eye for detail, ensuring accuracy and efficiency in all my tasks. As a freelancer, I am committed to providing high-quality services, whether it's data entry, e-commerce management, or administrative support. My strong organizational skills, attention to detail, and dedication to maintaining data integrity make me a reliable partner for your business needs. Let's work together to achieve your goals! Feel free to reach out to discuss how I can assist you in taking your business to the next level.