I am a highly motivated and progress-focused Customer Service Agent with a long-standing background in this industry. With a track record of initiative and dependability, I have strategic initiative which I believe will prove valuable. Throughout the course of my career, I have perfected my customer service and data entry abilities. I am a capable and consistent problem-solver skilled at prioritizing with proficiency. In my previous role, I contributed communication, and customer service towards team efforts and business improvements. I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong decision-making skills. In my previous role I was a skilled and hardworking Customer Liaison Officer, but due to the ongoing pandemic my previous employer was forced to retrench all the employees. While this period was unplanned and unexpected, I put the time to good use and I am ready to get back to the workforce.