• Microsoft Office package: Office 365, Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) • Programming: PHP, HTML5, CSS, C++, JavaScript, Database • Operating Systems: Microsoft Windows 7, 10 • Ability to communicate at all levels and across sectors utilizing various media • Make timely decisions, solve problems, and build rapport • Collaborator who thrives in a diverse, inclusive work environment • Dealing with stressful situations and emergencies in a professional manner, and ensuring that customer’s concerns are promptly addressed • Gather data and capture the information into databases • Basic computer troubleshooting • Handling clerical and administrative tasks