A mature, versatile and neat Administrative/Office Manager/PA who applies exceptional organisational skills while overseeing both smaller and larger teams. Focused on ensuring efficient office operations through implementing and applying effective management methods. Awarded National Admin/Office Manager of the year 2017. Strong communication and relationship building skills. Eager to bring strong administrative skills to a company in need of top-level support. I am looking forward to settling down within a freelance/permanent position, working for a financial stable company. I have my own reliable transport and can start work immediately. I have 30 years' work experience as an all-rounder, a jill of all trades who wears many hats, whilst working for various corporate companies in various different industries. Technology skills: Can format professional looking presentations, manuals, newsletters, website content and marketing material. Communicational skills: A friendly communicator who interacts with a wide range of people, frequently exchanging information about operations. Strong interpersonal skills that improves teamwork and create positive client relations. Confident to train and supervise staff. Excellent written and verbal communications when delegating tasks, giving instructions and providing feedback. Organisational skills: Able to multi-task. Secures smooth operation of business by setting priorities and developing plans of action. Ensures that records and files are organised and filing is done daily. Tracks incoming calls and outgoing correspondence. Ensures that all confidential documents are stored, retrieved and shredded according to established office protocols. Time Management: Values punctuality. Follows up by tracking the progress of delegated tasks to ensure that deadlines are met. When unforeseen issues arise, readjusts priorities accordingly. Problem-Solving skills: Solves unexpected obligations by applying priority change. Interpersonal conflicts among office personnel are resolved through facilitated discussion and compromise. Ensures that mistakes are corrected immediately and constructive feedback is given to the customer. Has brain storming sessions with team members with regards to corrective measures that need to be implemented to avoid the same issue from being repeated. Involves team members to assist each other if someone falls behind. Leadership skills: An experienced Manager/Supervisor/Team Leader. Monitors the performance of the employees and recommend corrections for better performance. Liaises with different departments and lead meetings. Remains calm and think on her feet when under pressure. A coaching type leader who leads by example