A conscientious and professional Boston Business College student with extensive experience in Information Technology; 1st and 2nd line Desktop support, Helpdesk support, coordinating training workshop roles. Currently seeking a new position as a 2nd line Desktop Support Engineer, Desktop Junior Technician, Network Support Engineer with the opportunity to progress. A highly organized and efficient individual, whose thorough and precise approach to projects has yielded excellent results. Recent achievements with my current employer include the being of a fulltime IT team that ensures happy clients. Selling and customer service training workshop I attended two years in a row has contributed immensely to understanding that my role as a Desktop Support Technician is to be the best possible service provider.