A bilingual Business Analyst and Reporting Specialist with over 20 years of Telecommunications industry experience with a particular focus in fixed line, equipment and services as well as mobile telecommunications. To stay up-to-date with technology, I have recently completed the AWS Cloud Practitioner course. Experience with Data and Business Analysis, Finance, Reporting & Report Writing, Management, Business Administration, Project Management (Prince2®), Governance and Software Training coupled with a solution based approach leading to significant improvements within efficiencies & customer experience. A deep understanding how to analyse industry trends and competitive landscapes, building and maintaining relationships with key stakeholders and compiling data in a user-friendly format for different users from Middle Management to C-Level, consistently leading to corporate objectives being achieved.