I have a passion for customer service and always strive to assist customers as my first priority, whether the customer is an external customer or an internal department. I have a pragmatic approach towards compliance and governance and the implementation of effective policies and procedures; I tend to keep things simple. My on-the-job experience has afforded me a well-rounded skill set, including first-rate project management and problem solving abilities as well as a high level of structure in both the way I think and the way I communicate – I know how to deliver a message appropriate to a variety of audiences. My experience and skills are surpassed only by my enthusiasm to effectively meet the challenges before me. I have earned a reputation as tenacious, gregarious and passionate when it comes to my career. What this means for you is that I will bring the same energy, dedication and experience to motivate staff, streamline procedures, increase efficiency and maximize revenue.