Since I've been in the Gaming and Hospitality industry for 19 years,I've developed the passion and compassion for people and it's needs. Ive had to learn different cukt6 and values of all diverse gruops if people. I know the difference between customers needs and expectations and why it's important to meet that requirements. I know the importance of staff and customer retention and how it coincides with the company's value system. I also enjoy leading people as it enhances my learning and development as well as the people I'm leading. I also enjoy training staff. Please consider my application. Regards Tazz