17 years in the financial market industry it feels like yesterday due the vast amount of knowledge one must acquire.  Even after many years this industry is very volatile for a fixed behavior. After having endure all these I can confirm that I draw my core strength in administration.   For every successful business you find happy clients thus to me client service orientations is important, how I communicate, turnaround time on client queries, clear and unambiguous feedback, creating trust and loyalty with the client and most importantly to be identified as unique from others.