Dear Sir or Madam, I am currently working as a Client Support Administrator at Crisis24 based in Cape Town. In this position I am responsible for assisting clients via Emails and Calls with numerous requests regarding our platforms, technical issues as well as Intelligence requests. Part of my role includes handling complex problems and issues by understanding root causes, paying attention to details and going through multiple scenarios in aim to find a solution , also providing analytical support for new product development and programs. Over the past year, I have gained ample experience in the field of Administration, Customer service, Management and well as Project development in past roles. I would describe myself as someone who is reliable, punctual, a team player , able to adapt quickly, always willing to learn and works great with others. Combined with my experience, I believe that I can make avaluable contribution to your organization. I see this position as the perfect next step in my career and expect to be able to develop myself further as a professional. I would like to further explain my motivation during a personal meeting. Thank you for your consideration. I look forward to hearing from you