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Tshiamo M.

Account Manager

  • Hourly rate: R700 /hr
  • Experience: 5 Years

About Tshiamo

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My work ethic is rooted in discipline, accountability, and a commitment to continuous improvement. I believe in leading by example—whether through being punctual, delivering high-quality work, or staying consistent in achieving goals. I approach tasks with a sense of ownership, and I’m driven by a desire to not only meet expectations but to exceed them. In terms of motivating and inspiring a team, I focus on creating an environment that encourages collaboration, open communication, and personal growth. Here’s how I approach it: 1. I lead with empathy: I prioritise understanding the strengths, challenges, and motivations of each team member. 2. I Set Clear Expectations and Goals: When the team has clear, attainable goals, it’s easier for everyone to stay focused. I emphasize the importance of setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals that give everyone a clear path to success. 3. Foster a Growth Mindset: I encourage a learning culture where mistakes are seen as opportunities for growth. I motivate the team by celebrating their wins, providing constructive feedback, and offering opportunities for professional development. 4. Empower Through Ownership: I inspire my team by giving them autonomy and ownership of their tasks, ensuring they have the resources and trust needed to make decisions. This helps them build confidence and a sense of responsibility toward the team’s success. 5. Consistent Recognition and Encouragement: Recognition, whether it’s public or private, goes a long way in motivating individuals. I make it a point to celebrate not just big wins but also incremental progress, showing the team that their efforts are appreciated. By combining these elements, I aim to create a positive, high-performance environment where team members feel motivated to excel, aligned with our shared vision, and committed to continuous improvement.

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