With a passion for customer experience, I focus on user experience (UX), digital marketing, creative concepts, propelling pilot initiatives, and process improvement. I guarantee organic growth within customer experience using my background in creating and implementing growth strategies to improve customer interactions. With an innate ability to cultivate and monetise relationships, I am a dynamic and innovative individual skilled at partnering with organisations and teams to operate at the speed of an ever-changing digital customer culture. I am seasoned at unearthing opportunities to drive long-term growth leveraging design thinking methodologies and customer centricity.