My 14 years experience as an IT Technician and Helpdesk Support has taught a lot about dealing with Customers and clients, And I have developed a strong Problem - Solving skills. I have improved my ability to manage demanding individuals and polished my communications skills. am a self starter, hardworking IT Technician, I have been working at City Power Johannesburg, De Beers Consolidated Mines, Avis Rent a car, Sappi Fine Paper HQ as an all Rounder IT Technician. The experience I attained from these companies made me a compitent IT Technician and I am keen and ready to utilize my knowledge and skilled to provide excellent service delivery and Best SLA management