As a highly skilled and successful leader with comprehensive experience coordinating personnel, sites, resources, and human resources functions while ensuring stringent compliance to regulations, I possess a wide range of knowledge and skills that will allow me to contribute toward the success of your company. I am an accomplished and dynamic senior group operations manager with over 24 years professional working experience. From overseeing operations and cutting operational costs to spearheading staff hiring and implementing new policies and process improvements, I excel at improving profit margins, developing and evaluating employees, and realizing consistent increases in sales volumes. Being a key member of the management team, I have been in charge of not only implementing policies to ensure the highest standards are delivered but have been further responsible for ensuring compliance with all Standard Operating Procedures. I have successfully coordinated the activities of various departments concerned with the production, pricing, sales, and distribution of products and services. I am comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business processes. Whilst focusing on the job, I am able to keep my eye on the horizon, growing and adapting organically to the environment that I am placed in. My proven track record of responsibility, integrity and commitment to company objectives has allowed me to be innovative in unlocking my growth. It is my strong belief that the detail lies in the execution, focus and timing. My leadership style is based on mutual respect, honest communication and trust, whilst keeping an eye on the bottom line. I maintain a strong work ethic and governance and have a healthy competitive attitude and thrive under pressure. Professional expertise: • Plan and monitor the day-to-day running of business to ensure smooth progress. • Supervise staff from different departments and provide constructive feedback. • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements. • Manage procurement processes and coordinate material and resources allocation • Oversee customer support processes and organize them to enhance customer satisfaction. • Review financial information and adjust operational budgets to promote profitability. • Revise and/or formulate policies and promote their implementation. • Manage relationships/agreements with external partners/vendors. • Evaluate overall performance by gathering, analyzing and interpreting data and metrics. • Ensure that the company runs with legality and conformity to established regulations. Please accept this letter and enclosed resume as an introduction to my skills and background. For a more detailed presentation of my offerings, feel free to contact me at your earliest convenience to schedule a conference. Thank you in advance for your consideration and I look forward to our conversation.