I have been training people on computers (pc, mac, tablets) for just over 20 years now and love solving issues with maintaining any system that needs troubleshooting. I’m highly proficient with hardware, software and building computers to clients spec. • A high level of English language proficiency, both spoken and written • A passion for customer service and great ‘soft’ skills • Ability to present technical information in plain terms to non-technical users • Great attention to detail especially when it comes to documentation and taking excellent notes • A passion for learning and the ability to adapt to new technologies • MCSE, MCSA, A + & N+ at Sohail Khan Computer School, UK, Oxford 2004 – 2006 (3-year course done in 2 years) • I am constantly keeping up to date with current tech as it changes so frequently I am proficient with MS Office suite, Adobe, and operating systems from Windows to Mac, also with tablets and Android and Apple mobile devices. I work well solo and get along in a team to achieve our end goals. I was a registered estate agent many years ago. I have also done Psychology with a pass of A+ - leading me to understand people in a better manner than most. I can communicate very well in English (having lived in the UK for over 20 years), and am meticulous with my work and very ethical. I am able to communicate with people and keep a calm friendly demeanour if any issues might arise. Ideal person for a position where people are involved.