I am a Complaints Manager for an Insurance Claims Department. I love my job because I can utilise my problem solving and communication skills. I learn everyday from my colleagues and I am not afraid to face new challenges and be educated. I take have high work ethics, I lead by example and take nothing for granted. I am independent and hardworking, I am dependable and reliable. I am punctual, open to ideas and innovation and team spirit driven. I have Banking, Insurance and Management experience and I am a qualified Public Relations Officer.