I excell in customer services whether in inbound or outbound. I have worked for Old Mutual as Inbound Call center agent, Standard Bank's Credit direct as evaluations officer calling clients to advise of over draft facility in excess and offer to increase limit. I have also worked as Collections agent for Nedbank Card Collections receiving calls via automated dialer system to collect on overdue credit cards and also as Inbound agent attending to inbound queries relating to credit card.