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Zwelithini M.

Call Centre Team Leader

  • Hourly rate: R60 /hr
  • Experience: 15 Years

About Zwelithini

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I am a South African male with an outgoing personality who enjoys putting a smile on customers’ face with an aim-to-please attitude and have done Advertising, Customer Care, Administration, Sales and Marketing for a period exceeding 15 years in various products and services using various electronic and digital systems. I have a passion for an absolute customer delight and an entrepreneurial spirit and have a hands-on experience in education, insurance, finance, small business management, telecommunications and media (both print & broadcast) as well as qualifications in IT, Business Communication as well as Customer Care & Administration. I am looking for a related challenging position in an ambitious organisation that is not afraid to walk unfamiliar territories in trying to grow and keep its clientele happy at all times. I am a confident individual who strives for excellence and approach every task diligently to attain maximum output. I am a superb communicator (both orally and written) who believes that individual brilliance leads to an unstoppable team, which, in turn, lead to a very healthy bottom line. I am proficient in at least seven South African- four of which I can speak, read and write and the three languages which I can speak assists when dealing with clients and business people alike. I can type accurately at a speed of 70 words per minute which would ensure proficiency at the rate at which the team can have information processed and captured.

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